Groupware and Social Dynamics

Eight Challenges for Developers

Check out this article on groupware and social dynamics ... "Many expensive failures in developing and marketing software to support groups are not due to technical problems. They result from not understanding the unique demands that this class of software imposes on developers and users. This article briefly outlines the origins of groupware, describes eight specific problem areas, and finally examines groupware successes in search of better approaches to supporting work in group settings."